Thinking of starting a new healthcare practice or opening a new clinic location?
Congratulations! You’re in for an exciting time. But it can be a little daunting if you’re already seeing patients and juggling your professional, personal and family time.
That’s where we can help. At Augmentum we have a great deal of experience assisting clients to establish new practices or expand existing ones. While there is a lot to get done, knowing what to expect helps.
(We’ve created a mini checklist for you below. You’re welcome to use it to help get you started on making lists of the action items that need to be done.)
Where we can best help is by partnering with you and guiding you through every stage of the process.
We’ll help you clarify your goals and establish strategic plans, and develop a clear and comprehensive list of action items for you to follow. We can assist with location sourcing and setting up your premises. We can help you assemble your ideal team and establish the right systems, procedures and manuals to make sure your practice will run smoothly right from the start. We can even assist you with marketing and promotion to make sure there are people coming in when the doors open. Plus everything else in between.
Having assisted so many different types of clients to establish or expand their practices, we can tailor our help to your exact needs. We can assist you with every stage, or only take on those steps you most need help with. Whatever you need, we’ll customise your Practice Start-up Package accordingly, and support you and your team every step of the way.
We also provide an additional service: when you start a new practice you’ll need a whole range of suppliers from office furniture and equipment, to IT and software suppliers, even graphic artists and marketing professionals. We have great relationships with many of the suppliers that you might need, saving you the time and trouble of hunting them down. We are more than happy to introduce them to you, and you’ll be glad to know that anyone we recommend is completely free of any commissions or kickbacks. We simply do not operate that way. Never have, never will. We only recommend a supplier because we know them, we trust them, and we know they have the expertise you’ll need.
Our end goal is simple - your practice, made perfect.
Each Practice Start-up Package is individually tailored to your exact needs.
But to get a brief overview of the common steps of start-up projects we assist with, please expand the list below. (Click the “+” signs to display the sub-steps within each point.)
+ Your Business Concept & Plan Developed
- Strategic Plan
- A fully worked up Action Plan - everything through to doors open, including a timeline
- Initial Profit & Loss and Cashflow budgets
- Complete Business Plan
+ Your Corporate Structure & Registration
- Relationships with accountants and lawyers
- Corporate structure establishment
- Completed compliance registrations
- Contracts and service agreements finalised
+ Your location set up
- Physical clinic requirements determined and premises obtained
- Construction and/or fit-out project-managed
- Service provider agreements negotiated and established (utilities, IT, security, phone, internet etc)
- Clinical and administration equipment sourced and installed
- Clinical supply agreements established (supplies, waste, sharps etc)
- Signage and branding complete
+ Your team in place
- Position descriptions confirmed
- Recruitment and selection
- Contracts and all HR paperwork finalised
- Associates and practitioners sourced and agreements finalised
- All team members onboarded, inducted and trained
- Ongoing team management procedures established, including probation, performance development and reviews/appraisals
- Complete practice role and operations handover
+ Your administration & support structure complete
- Accreditation facilitated (where required or desired)
- Practice Policy & Procedure Manual
- Practice Administration Manual
- Team member familiarity with documentation relevant to their role
- Subscriptions and agreements in place for clinical software, accounts etc
- Work stations fully set up and operational
+ Your Marketing & Promotion Underway
- Marketing Plan, supporting and driving the Strategic Plan
- Branding
- Promotion collateral and material development
- Website - from quotes, through site design and content completion
- Online appointment bookings
- Social media set up
- Handover to admin staff of plan and actions to drive ongoing referrals and appointments
+ Your Financial Governance Established
- Detailed budgets and projections
- Bank accounts, debt facilities and equipment leases
- Accounting software and reporting set up
- Service provision pricing strategy and fees
- Insurance policies
+ Keeping Your finger on the Pulse
Your Pulse Reporting subscription will be tailored to the needs of your practice, at every stage of your growth and development. See more on our Pulse Packages page.
+ Ongoing support, as you need it
Our Management Services, covering every facet of owning and running your healthcare practice, are provided through regular coaching/mentoring, packages of hours, ad-hoc, or on specific projects; tailored to the needs of your practice.
